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Terms & Conditions

This has been designed by the team of Neoessentialoils.com to inform the customers on what terms and conditions one has to accept while you will be shopping here. These terms and conditions have been meticulously created and communicated to you explicitly so as avoid any ambiguity in what we are and on what terms and conditions we can agree to serve you. We would like to inform it beforehand that we possess all the right to add, delete and modify any part of these terms and conditions as and when required. Therefore, with the emphasis on avoiding any miscommunication we would advise you to first go through the page thoroughly and then start enjoying shopping with us.

Any of your orders, for any of the products listed here at Neoessentuialoils.com, will be subject to these terms and conditions, and if not in lieu with the below mentioned terms and conditions will be subject to cancellation. And we reserve the right to clear or cancel the order made by the customers depending upon our terms and conditions. We are not liable to the inconvenience caused to you if you do not read the terms and conditions that we already have unambiguously mentioned. Before proceeding to shop at Neoessentialoils.com, go through the following terms and conditions and make the experience amiable one:

  • Price for each of the product available at our site is either in INR or US Dollar, if not stated otherwise. Feel free to contact us if you face any inconvenience while you are paying in INR or US Dollar.
  • We have all the right to make changes in the prices of any of the product at the site as per the market trend and that too without any prior notice. No one can question our decision at any point in time.
  • Neoessentialoils.com have the right to cancel or accept any order placed by the customer in case the mention of the product at the site is incorrect irrespective of the fact that weather the balance has been deducted from the customer’s account. Your money will be refunded in case the order gets cancelled and you will be informed regarding the refund via email.
  • In case of delivery of your product at a wrong place, because of mentioning the wrong address by you, if any extra charge is incurred by us for redelivery of the product, then it can be claimed by the customer.
  • Neoessentialoils.com is not liable to entertain any loss incurred due to any act of God including fire, flood, earthquake, or any such act of God. We will not be liable to for any non-delivery or delay in by the vendor.
  • If at any point in time, it is found that the information that the customer has provided is not correct, then we reserve all the right to cancel the registration of the customer and stop any further engagement with the customer. It is the liability of the customer to provide the authentic information.
  • The products and services provided at Neoessentialoils.com are provided without any kind of warranties, weather implied or expressed.
  • These terms and conditions have been prepared by our team of experts taking into consideration the Indian laws.